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transcosmos enhances its Digital BPO services which blend Digital and Operational Excellence

Contributes to clients in boosting productivity by improving speed of operations whilst...


transcosmos and LINE Establish “Social Media Counseling Association”

The Association will carry out measures for preventing suicide, bullying, and other issues by...


AI/Voice recognition is in full-swing now at all transcosmos contact centers to boost quality and operations efficiency

Utilize this technology to “auto-evaluate all calls” for customer service quality monitoring...


transcosmos Supports TMALL Store Opening for the Okaidi - Obaibi Brand of Children's Clothing Affiliated with France IDKIDS

Providing E-Commerce One-Stop Services Ranging from Store Opening Applications, Store Design...


transcosmos Partners with the US Fast Fashion Brand FOREVER 21

transcosmos Will Provide E-Commerce Services for FOREVER 21 in TMALL and JD Flagship Stores...


transcosmos wins “Golden Voice Award – China Best Outsourcing Customer Contact Center of the Year Awards, 2017”

??Highly recognized as the best contact center outsourcing services player??On September 21,...


transcosmos develops “Work it!xCLOUD”, an outsourcing platform which provides flexibility to accommodate diverse workstyles

Delivers services by utilizing registered partners such as former employees and sole...


transcosmos helps Asian companies’ globalization efforts by expanding its BPO & Call Center bases in Europe

Opening a new center in Poland, transcosmos delivers customer support services in Europe for...


transcosmos develops “AI Copywriter KOTOBA TAKUMI” (beta-version), a unique system which excels in in-feed ads

“Communication Science Lab”, an AI lab which specializes in communication, transforms its...


Dentsu Digital and transcosmos form a business partnership Establishes a new company, “Dentsu Digital Drive” on September 13, 2017

Enhances a support structure for the ever advancing digital marketing sectorDentsu Digital...

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